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AI calling agents / Automotive

Book the service.
Keep the workshop moving.

Handle maintenance enquiries and collect vehicle details while technicians and service advisors focus on the workshop and customer handovers.

Built for automotiveTailored to your tools
AutomotiveExample experience
Customer

Can I book my car for an oil change this Friday?

Calling assistant

I can help with a service request. What is the vehicle model and registration?

Ready for your team

The advisor receives the vehicle and service details, ready to confirm workshop capacity and pricing.

Illustrative flow · configured around your business

Conceptual automotive service advisor handling a workshop bookingAutomotive / Answer, qualify and book

The everyday opportunity

Less friction.
A better working day.

The service desk is busy with vehicle handovers. Callers want a booking or an update, but cannot reach an advisor.

What a better flow looks like

The advisor receives the vehicle and service details, ready to confirm workshop capacity and pricing.

See it in practice

A useful journey.
From start to next step.

Explore each stage of a possible implementation. The actual screens, answers and connections are shaped around your business.

Step 1 of 3 · illustrative journey

Identify the vehicle

Collect the model, registration and requested service so the advisor starts with useful context.

The starting point

“Can I book my car for an oil change this Friday?”

Built around your information and business rules

What we build around it

The right foundations.
The useful details.

We map your call types, confirm the answers the agent can give and test bookings and transfers before launch.

Explore ai calling agents

Your starting scope

  • An approved call script and knowledge base
  • Calendar or CRM connections in the agreed scope
  • Test calls, transfer checks and a team walkthrough
For this use case

Identify the vehicle · Request a suitable slot · Route status questions

We confirm the systems, permissions and exact deliverables before quoting.

Measure what matters

Useful progress.
Visible to your team.

Agree a starting baseline and track the measures that tell you whether the new experience is helping.

Service booking requests

Track against your starting baseline

Advisor callback workload

Track against your starting baseline

Booking confirmation time

Track against your starting baseline

Can callers still reach a person?

Yes. We agree when to transfer a call, take a message or request a callback. Questions outside the approved information go to your team.

Your next step

Let's shape it around your business.

Tell us how you handle identify the vehicle today. We'll map the workflow, agree the scope and give you a clear next step.

Talk about this use case